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Shipping Policy

 

Turnaround Times

- Orders with any personalized apparel – ship in up to 31 days
- Orders with any personalized accessories/blankets – ship in up to 20 days
- Orders with ONLY non-personalized items - ship in up to 10 days

All orders have a 3-5 business day shipping time. 

   * Please note that we offer a "RUSH MY ORDER" option (see the Products pages).  

     RUSH Orders are shipped out within 10 days.

 

Carrier

We use the U.S. Postal Service for all shipments.

 

Order Tracking

If a tracking # is provided by the USPS, we will update your order with the tracking information, and you should receive a shipping confirmation email notifying you that your order has shipped.

 

Shipping Rates

     Domestic Rates:

            $0 - $10.00 order subtotal (after any discount) = $3.49 flat rate shipping fee

            $10.01 - $49.99 order subtotal (after any discount) = $6.99 flat rate shipping fee

            $50.00 - $124.99 order subtotal (after any discount) = $9.99 flat rate shipping fee

            $125 and higher order subtotal (after any discount) = FREE!

                 * Jennifer Ann does NOT insure domestic orders. 

     International Rates:

            $16.99 flat rate fee

                 * Please note that international orders can take up to six weeks to be delivered after

 we have placed them with the USPS.

               ** Jennifer Ann does NOT insure international orders, and Jennifer Ann is not

       responsible for any customs duties owed for any orders.

 

What if an order is lost, damaged or stolen in transit?

- Jennifer Ann assumes no responsibility for items lost, damaged or stolen while in transit, starting when we place a package in the hands of the USPS. 

- For questions about an order that has been shipped, please contact your local USPS post office.


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